As staffing shortages plague the veterinary industry, your team has no time to waste on inefficient workflows. Ensure your veterinary practice team’s focus remains on clients and their pets by relying on well-designed practice management software that can automate many time-eating—but necessary—tasks. To learn how you and your team can complete each workday’s necessary—but mundane—administrative [...]

Whether you are a practice manager, owner, or team member, cultivating a positive workplace is essential to preventing conflict and avoiding a toxic environment. Many veterinary professionals cite bullying, workplace drama, and a toxic atmosphere as their reason for leaving a practice—or for leaving the profession altogether. Ideally, the practice manager and owner should accept [...]

As you become familiar with their pets, lifestyle, and preferred veterinary care level, a long-term client can be a gift–similar to a lifelong friend. When you build a strong client relationship–growing in trust and respect–your practice’s profitability increases, as does your opportunity to provide better patient care through accepted recommendations. To begin developing long-lasting bonds [...]